# Order ## Get Orders `GET` `https://open-api.zortout.com/v4/Order/GetOrders` Get list of orders. #### Query Parameters | Name | Type | Description | | ------------------------------------------------------------------------------------- | ------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | | orderdateafter | String |

Order Date After .....
(yyyy-MM-dd)

| | orderdatebefore | String |

Order Date Before .....
(yyyy-MM-dd)

Updated Datetime After .....
(yyyy-MM-dd HH:mm)

| | updatedatetimebefore | String |

Updated Datetime Before .....
(yyyy-MM-dd HH:mm)

| | createdatetimeafter | String |

Created Datetime After .....
(yyyy-MM-dd HH:mm)

| | createdatetimebefore | String |

Created Datetime Before .....
(yyyy-MM-dd HH:mm)

| | paymentafter | String |

Paid Date After .....
(yyyy-MM-dd)

| | paymentbefore | String |

Paid Date Before .....
(yyyy-MM-dd)

| | updatedafter | String |

Updated Date After .....
(yyyy-MM-dd)

| | updatedbefore | String |

Updated Date Before .....
(yyyy-MM-dd)

| | createdafter | String |

Created Date After .....
(yyyy-MM-dd)

| | createdbefore | String |

Created Date Before .....
(yyyy-MM-dd)

| | serialno | Int |

Show serial no status
0 - No (Default)
1 - Yes

| | paymentstatus | String |

Payment status
0 - Pending
1 - Paid
2 - Voided
3 - Partial Payment
4 - Excess Payment
Ex. "0,1,3,4"

| | status | String |

Status
0 - Pending
1 - Success
2 - Voided
3 - Waiting
4 - Returned
5 - Packed
6 - Shipping
7 - Failed Shipment
Ex. "0,1,3,4"

Warehouse Code List
Ex. "W0001,W0002"

Show expiry lot status
0 - No (Default)
1 - Yes

| | sortdirection | String |

Sorting Type By id
DESC - Descending (Default)
ASC - Ascending

| | options | String |

Optional features to include in the response. Use comma-separated values.
Available options: | |
- returnorders : Return orders
- vouchers : Vouchers (Launch: 2 June 2026)

| | | | limit | Int | Limit per page (Max = 500) | | page | Int | Page (Default = 1) | #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ---------------------------------------------------------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | | orderidlist | String |

List Of Order ID
Ex. “123,124,125”

| | numberlist | String |

List Of Order Number
Ex. “SO-001,SO-002,SO-003”

| {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------------ | ------------- | ------------------------------------- | | res | Response |

Response Code
200- Success

Order (Array)	Type	Description/Example
id	Int	Order ID
number	String	Order Number
customerid	Int	Customer ID
customercode	String	Customer Code
customername	String	Customer Name
customeridnumber	String	Customer ID Number/Tax ID
customeremail	String	Customer Email
customerphone	String	Customer Phone
customeraddress	String	Customer Address
customerbranchname	String	Customer Branch Name
customerbranchno	String	Customer Branch No
status	String	Status (Pending, Waiting, Returned, Packed, Shipping, Success, Partial Transfer, Voided, Failed Shipment)
paymentstatus	String	Payment Status (Pending, Paid, Partial Payment, Excess Payment)
amount	Double	Net Amount
amount_pretax		Pretax Amount
vatamount	Double	Vat Amount
shippingchannel	String	Shipping Channel
shippingamount	Double	Shipping Amount
shippingamount_pretax	Double	Pretax Shipping Amount
shippingamount_vat	Double	Shipping Vat Amount
shippingvat	Int	Shipping Vat Status 0 - No Shipping Vat 1 - Have Shipping Vat
shippingdate	Date	Shipping Date
shippingdateString	String	Shipping Date Text (yyyy-MM-dd)
shippingname	String	Shipping Name
shippingaddress	String	Shipping Address
shippingphone	String	Shipping Phone
shippingemail	String	Shipping Email
trackingno	String	Tracking No
trackingList	TrackingNo (Array)	Tracking No List
orderdate	Date	Order Date
orderdateString	String	Order Date Text (yyyy-MM-dd)
paymentamount	Double	Payment Amount
reference	String	Reference
description	String	Description
discount	String	Buyer Discount. Discount includes sellerdiscount and platformdiscount. Ex.5.00, 10%
sellerdiscount	Double	Seller Discount
sellerdiscount_pretax	Double	Pretax Seller Discount
sellerdiscount_vat	Double	Seller Discount Vat
platformdiscount	Double	Platform Discount. This discount is subsidized from Marketplace for buyer. (Ex. Lazada, Shopee, Tiktok)
platformdiscount_pretax	Double	Pretax Platform Discount
platformdiscount_vat	Double	Platform Discount Vat
voucheramount	Double	Subsidized Amount from Marketplace for seller.
voucheramount_pretax	Double	Subsidized Pretax amount from Marketplace for seller.
voucheramount_vat	Double	Subsidized Vat amount from Marketplace for seller.
shippingVoucher	Double	Shipping Voucher Amount
shippingVoucher_pretax	Double	Pretax Shipping Voucher Amount
shippingVoucher_vat	Double	Shipping Voucher Vat
discountamount	Double	Total summary of order discount. (Include discount and voucheramount). discountamount = discount - voucheramount discountamount = sellerdiscount + platformdiscount - voucheramount
discountamount_pretax	Double	Total summary of pretax order discount.
discountamount_vat	Double	Total summary of order vat.
vattype	Int	Vat Type 1 – No Vat (Default) 2 – Exclude VAT 3 – Include VAT
saleschannel	String	Sales Channel
warehousecode	String	Warehouse Code
list	OrderProduct (Array)	Product List
totalproductamount	Double	Total Product Price of Product List
payments	Payment (Array)	Payment List
tag	String (Array)	Tag List (Array)
createdatetime	Datetime	Created Datetime
createdatetimeString	String	Created Datetime Text (yyyy-MM-dd HH:mm)
updatedatetime	Datetime	Updated Datetime
updatedatetimeString	String	Updated Datetime Text (yyyy-MM-dd HH:mm)
expiredate	Date	Expired Date
expiredateString	String	Expired Date Text (yyyy-MM-dd)
successDate	Date	The date that order was completed.
successDateString	String	The date text that order was completed. (yyyy-MM-dd)
receivedate	Date	The date that buyer receive order from Marketplace. (Only customized merchant)
receivedateString	String	The date text that buyer receive order from Marketplace. (Only customized merchant) (yyyy-MM-dd)
createuserid	Int	Created User ID
createusername	String	Created User (Username)
createdby	String	Created User (Display name)
isCOD	Boolean	COD Status
integrationName	String	Integration Channel Name (Only Order from Integrated Channel.)
integrationShop	String	Integration Shop Name (Only Order from Integrated Channel.)
integrationCustomerId	String	Integration Customer ID (Only Order from Integrated Channel - Shopee and Tiktok only)
integrationCustomer	String	Integration Customer User (Only Order from Integrated Channel - Shopee and Tiktok only)
agent	Agent	Agent Detail
uniquenumber	String	Unique Number
currency	String	Currency
properties	Property (Array)	Custom Properties List
returnOrders	ReturnOrderReference (Array)	Return Order Reference List (when options contain "returnOrders")
vouchers	Voucher (Array)	Voucher List (when options contain "vouchers")

OrderProduct (Array)	Type	Description/Example
productid	Int	Product ID
sku	String	Product Sku
name	String	Product Name
number	Double	Product Quantity
unittext	String	Unit
pricepernumber	Double	Product Price/Quantity
pricepernumber_pretax	Double	Pretax Product Price/Quantity
pricepernumber_vat	Double	Product Vat/Quantity
discount	String	Discount Per Unit
discountamount	Double	Total discount of product line.
discountamount_pretax	Double	Total pretax discount of product line.
discountamount_vat	Double	Total discount vat of product line.
totalprice	Double	Total Price
totalprice_pretax	Double	Pretax Total Price
totalprice_vat	Double	Total Vat
producttype	Int	Product Type 0 - Product (Default) 1 - Service
bundleid	Int (Nullable)	Bundle ID
bundleitemid	Int (Nullable)	ID of bundle group in product line.
bundlenumber	Double (Nullable)	Bundle Quantity
bundleCode	String	Bundle Code/Sku
bundleName	String	Bundle Name
integrationItemId	String	Item Id of Integration.
integrationVariantId	String	Variant Id of Integration.
vat_status	Int	Sell vat status 0 - Follow Vat Type in Order 1 - No Vat 2- Have Vat 3 - Vat 0%
serialnolist	SerialNo (Array)	Serial no List
expirylotlist	ExpiryLot (Array)	Expiry lot List

Payment (Array)	Type	Description/Example
id	Int	Payment ID
name	String	Payment Method Name
amount	Double	Payment Amount
paymentdatetime	Datetime	Payment Datetime
paymentdatetimeString	String	Payment Datetime Text (yyyy-MM-dd HH:mm)

| SerialNo (Array) | Type | Description/Example | | ---------------- | ------ | ------------------- | | id | Int | Serial no ID | | name | String | Serial no Name | | ExpiryLot (Array) | Type | Description/Example | | ----------------- | ------ | ------------------- | | id | Int | Expiry lot ID | | name | String | Expiry lot Name | | number | Double | Expiry lot Quantity | | expiryDate | Date | Expired Date | | Agent | Type | Description/Example | | ------- | ------ | ------------------- | | id | Int | Agent ID | | name | String | Agent Name | | phone | String | Agent Phone | | email | String | Agent Email | | address | String | Agent Address | | TrackingNo (Array) | Type | Description/Example | | ------------------ | ------ | ----------------------------------- | | id | Int | Tracking No ID | | trackingno | String | Tracking No | | trackingurl | String | Tracking No Url | | shippingdate | Date | Shipping Date | | shippingchannel | String | Shipping Channel | | status | String | Tracking No Status (Normal, Voided) | | Property (Array) | Type | Description/Example | | ---------------- | ------ | ------------------- | | id | Int | Property ID | | name | String | Property Name | | value | String | Property Value | | ReturnOrderReference (Array) | Type | Description/Example | | ---------------------------- | ------ | ------------------- | | id | Int | Return Order ID | | number | String | Return Order Number | | Voucher (Array) | Type | Description/Example | | --------------- | ------ | ------------------- | | id | Int | Voucher ID | | name | String | Voucher Name | | amount | Double | Voucher Amount | | {% endtab %} | | | | {% endtabs %} | | | ## Get Order Detail `GET` `https://open-api.zortout.com/v4/Order/GetOrderDetail` Get order detail. #### Query Parameters | Name | Type | Description | | ------------------------------------ | ---- | ----------- | | id\* | Int | Order ID | #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %}

Parameter	Type	Description/Example
id	Int	Order ID
number	String	Order Number
customerid	Int	Customer ID
customercode	String	Customer Code
customername	String	Customer Name
customeridnumber	String	Customer ID Number/Tax ID
customeremail	String	Customer Email
customerphone	String	Customer Phone
customeraddress	String	Customer Address
customerbranchname	String	Customer Branch Name
customerbranchno	String	Customer Branch No
status	String	Status (Pending, Waiting, Returned, Packed, Shipping, Success, Partial Transfer, Voided, Failed Shipment)
paymentstatus	String	Payment Status (Pending, Paid, Partial Payment, Excess Payment)
amount	Double	Net Amount
amount_pretax		Pretax Amount
vatamount	Double	Vat Amount
shippingchannel	String	Shipping Channel
shippingamount	Double	Shipping Amount
shippingamount_pretax	Double	Pretax Shipping Amount
shippingamount_vat	Double	Shipping Vat Amount
shippingvat	Int	Shipping Vat Status 0 - No Shipping Vat 1 - Have Shipping Vat
shippingdate	Date	Shipping Date
shippingdateString	String	Shipping Date Text (yyyy-MM-dd)
shippingname	String	Shipping Name
shippingaddress	String	Shipping Address
shippingphone	String	Shipping Phone
shippingemail	String	Shipping Email
trackingno	String	Tracking No
trackingList	TrackingNo (Array)	Tracking No List
orderdate	Date	Order Date
orderdateString	String	Order Date Text (yyyy-MM-dd)
paymentamount	Double	Payment Amount
reference	String	Reference
description	String	Description
discount	String	Buyer Discount. Discount includes sellerdiscount and platformdiscount. Ex.5.00, 10%
sellerdiscount	Double	Seller Discount
sellerdiscount_pretax	Double	Pretax Seller Discount
sellerdiscount_vat	Double	Seller Discount Vat
platformdiscount	Double	Platform Discount. This discount is subsidized from Marketplace for buyer. (Ex. Lazada, Shopee, Tiktok)
platformdiscount_pretax	Double	Pretax Platform Discount
platformdiscount_vat	Double	Platform Discount Vat
voucheramount	Double	Subsidized Amount from Marketplace for seller.
voucheramount_pretax	Double	Subsidized Pretax amount from Marketplace for seller.
voucheramount_vat	Double	Subsidized Vat amount from Marketplace for seller.
shippingVoucher	Double	Shipping Voucher Amount
shippingVoucher_pretax	Double	Pretax Shipping Voucher Amount
shippingVoucher_vat	Double	Shipping Voucher Vat
discountamount	Double	Total summary of order discount. (Include discount and voucheramount). discountamount = discount - voucheramount discountamount = sellerdiscount + platformdiscount - voucheramount
discountamount_pretax	Double	Total summary of pretax order discount.
discountamount_vat	Double	Total summary of order vat.
vattype	Int	Vat Type 1 – No Vat (Default) 2 – Exclude Vat 3 – Include Vat
saleschannel	String	Sales Channel
warehousecode	String	Warehouse Code
list	OrderProduct (Array)	Product List
totalproductamount	Double	Total Product Price of Product List
payments	Payment (Array)	Payment List
tag	String (Array)	Tag List (Array)
createdatetime	Datetime	Created Datetime
createdatetimeString	String	Created Datetime Text (yyyy-MM-dd HH:mm)
updatedatetime	Datetime	Updated Datetime
updatedatetimeString	String	Updated Datetime Text (yyyy-MM-dd HH:mm)
expiredate	Date	Expired Date
expiredateString	String	Expired Date Text (yyyy-MM-dd)
successDate	Date	The date that order was completed.
successDateString	String	The date text that order was completed. (yyyy-MM-dd)
receivedate	Date	The date that buyer receive order from Marketplace. (Only customized merchant)
receivedateString	String	The date text that buyer receive order from Marketplace. (Only customized merchant) (yyyy-MM-dd)
createuserid	Int	Created User ID
createusername	String	Created User (Username)
createdby	String	Created User (Display name)
isCOD	Boolean	COD Status
integrationName	String	Integration Channel Name (Only Order from Integrated Channel.)
integrationShop	String	Integration Shop Name (Only Order from Integrated Channel.)
integrationCustomerId	String	Integration Customer ID (Only Order from Integrated Channel - Shopee and Tiktok only)
integrationCustomer	String	Integration Custome User (Only Order from Integrated Channel - Shopee and Tiktok only)
agent	Agent	Agent Detail
uniquenumber	String	Unique Number
currency	String	Currency
properties	Property (Array)	Custom Properties List
returnOrders	ReturnOrderReference (Array)	Return Order Reference List
vouchers	Voucher (Array)	Voucher List (Launch: 2 June 2026)

OrderProduct (Array)	Type	Description/Example
productid	Int	Product ID
sku	String	Product Sku
name	String	Product Name
number	Double	Product Quantity
unittext	String	Unit
pricepernumber	Double	Product Price/Quantity
pricepernumber_pretax	Double	Pretax Product Price/Quantity
pricepernumber_vat	Double	Product Vat/Quantity
discount	String	Discount Per Unit
discountamount	Double	Total discount of product line.
discountamount_pretax	Double	Total pretax discount of product line.
discountamount_vat	Double	Total discount vat of product line.
totalprice	Double	Total Price
totalprice_pretax	Double	Pretax Total Price
totalprice_vat	Double	Total Vat
producttype	Int	Product Type 0 - Product (Default) 1 - Service
bundleid	Int (Nullable)	Bundle ID
bundleitemid	Int (Nullable)	ID of bundle group in product line.
bundlenumber	Double (Nullable)	Bundle Quantity
bundleCode	String	Bundle Code/Sku
bundleName	String	Bundle Name
integrationItemId	String	Item Id of Integration.
integrationVariantId	String	Variant Id of Integration.
vat_status	Int	Sell vat status 0 - Follow Vat Type in Order 1 - No Vat 2- Have Vat 3 - Vat 0%
serialnolist	SerialNo (Array)	Serial no List
expirylotlist	ExpiryLot (Array)	Expiry lot List

Payment (Array)	Type	Description/Example
id	Int	Payment ID
name	String	Payment Method Name
amount	Double	Payment Amount
paymentdatetime	Datetime	Payment Datetime
paymentdatetimeString	String	Payment Datetime Text (yyyy-MM-dd HH:mm)

SerialNo (Array)	Type	Description/Example
id	Int	Serial no ID
name	String	Serial no Name

ExpiryLot (Array)	Type	Description/Example
id	Int	Expiry lot ID
name	String	Expiry lot Name
number	Double	Expiry lot Quantity
expiryDate	Date	Expired Date

Agent	Type	Description/Example
id	Int	Agent ID
name	String	Agent Name
phone	String	Agent Phone
email	String	Agent Email
address	String	Agent Address

| TrackingNo (Array) | Type | Description/Example | | ------------------ | ------ | ----------------------------------- | | id | Int | Tracking No ID | | trackingno | String | Tracking No | | trackingurl | String | Tracking No Url | | shippingdate | Date | Shipping Date | | shippingchannel | String | Shipping Channel | | status | String | Tracking No Status (Normal, Voided) | | Property (Array) | Type | Description/Example | | ---------------- | ------ | ------------------- | | id | Int | Property ID | | name | String | Property Name | | value | String | Property Value | | ReturnOrderReference (Array) | Type | Description/Example | | ---------------------------- | ------ | ------------------- | | id | Int | Return Order ID | | number | String | Return Order Number | | Voucher (Array) | Type | Description/Example | | --------------- | ------ | ------------------- | | id | Int | Voucher ID | | name | String | Voucher Name | | amount | Double | Voucher Amount | | {% endtab %} | | | | {% endtabs %} | | | ## Get Voucher Detail `GET` `https://open-api.zortout.com/v4/Order/GetVoucherOrderDetail` Get list of voucher subsidized by Marketplace. #### Query Parameters | Name | Type | Description | | ------------------------------------ | ---- | ----------- | | id\* | Int | Order ID | #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Voucher (Array) | Type | Description/Example | | --------------- | ------ | ------------------- | | id | Int | ID | | name | String | Voucher Name | | amount | Double | Amount | | {% endtab %} | | | | {% endtabs %} | | | ## Get Expense Order Detail `GET` `https://open-api.zortout.com/v4/Order/GetExpenseOrderDetail` Get list of expenses of order. #### Query Parameters | Name | Type | Description | | ------------------------------------ | ---- | ----------- | | id\* | Int | Order ID | #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Expense (Array) | Type | Description/Example | | --------------------- | -------- | -------------------------------------------------------- | | id | Int | ID | | name | String | Expense Name | | amount | Double | Amount | | paymentname | String | Payment Method Name | | paymentdatetime | Datetime | Payment Datetime | | paymentdatetimeString | String |

Payment Datetime Text
(yyyy-MM-dd HH:mm)

| | isvat | Int |

Vat Status

0 - No Vat

1 - Include Vat

| | {% endtab %} | | | | {% endtabs %} | | | ## Get Movement Order Detail `GET` `https://open-api.zortout.com/v4/Order/GetMovementOrderDetail` Get movement list of products according to each order. #### Query Parameters | Name | Type | Description | | ------------------------------------ | ---- | ----------- | | id\* | Int | Order ID | #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | MovementOrder (Array) | Type | Description/Example | | --------------------- | -------------------- | ------------------------------------------------ | | id | Int | ID | | list | OrderProduct (Array) | Movement List | | actionDate | Date (Array) | List of action date | | actionDateString | String (Array) |

List of action date text
(yyyy-MM-dd)

| | orderid | Int | Order ID | | OrderProduct (Array) | Type | Description/Example | | -------------------- | ------ | ---------------------- | | productid | Int | Product ID | | sku | String | Product Sku | | name | String | Product Name | | number | Double | Product Quantity | | unittext | String | Unit | | pricepernumber | Double | Product Price/Quantity | | discount | String | Discount Per Unit | | totalprice | Double | Total Price | | {% endtab %} | | | | {% endtabs %} | | | ## Get Movement Orders `GET` `https://open-api.zortout.com/v4/Order/GetMovementOrders` Get movement list of products for orders. #### Query Parameters | Name | Type | Description | | -------------------------------------------- | ------ | ---------------------------------------- | | dateafter\* | String |

Date After .....
(yyyy-MM-dd)

Date Before .....
(yyyy-MM-dd)

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | --------- | --------------------- | ------------------------------------- | | res | Response |

Response Code
200- Success

| | list | MovementOrder (Array) | Movement Order List (Array) | | count | Int | Total movement order number by filter | | MovementOrder (Array) | Type | Description/Example | | --------------------- | -------------------- | ------------------------------------------------ | | id | Int | ID | | list | OrderProduct (Array) | Movement List | | actionDate | Date (Array) | List of action date | | actionDateString | String (Array) |

List of action date text
(yyyy-MM-dd)

| | orderid | Int | Order ID | | OrderProduct (Array) | Type | Description/Example | | -------------------- | ------ | ---------------------- | | productid | Int | Product ID | | sku | String | Product Sku | | name | String | Product Name | | number | Double | Product Quantity | | unittext | String | Unit | | pricepernumber | Double | Product Price/Quantity | | discount | String | Discount Per Unit | | totalprice | Double | Total Price | | {% endtab %} | | | | {% endtabs %} | | | ## Get Shipment Labels `GET` `https://open-api.zortout.com/v4/Order/GetShipmentLabels` Get shipment label list of orders. #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ---------------------------------------------------------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | | orderidlist | String |

List Of Order ID
Ex. “123,124,125”

| | numberlist | String |

List Of Order Number
Ex. “SO-001,SO-002,SO-003”

| {% tabs %} {% tab title="Response" %} | ShipmentLabel (Array) | Type | Description/Example | | --------------------- | ----------- | --------------------------------------------------------------------------------------------------------------------------------- | | linkurl | String | Url of Shipment Label | | type | String |

Type of Shipment Label.
Ex. "general, lazada, shopee, jdcentral, tiktok, flashexpress, jtexpress, kerry, shopeeexpress"

| | Format | String | Pdf, Html, Url | | Data | String | Shipment Label Data (Follow on Format) | | list | Int (Array) | List Of Order ID | | {% endtab %} | | | | {% endtabs %} | | | ## Add Order `POST` `https://open-api.zortout.com/v4/Order/AddOrder` Add order. #### Query Parameters | Name | Type | Description | | ------------ | ------ | ------------------------------------------------------------------------------------------- | | uniquenumber | String |

Unique Number.

This value is unique and used to prevent duplicate transaction.

| | link | Int |

Link to generate.

0 – None (Default)
1 – Share link

Name	Type	Description
number*	String	Order Number
vatamount	Double	Vat Amount
amount*	Double	Net Amount
status	String	Status (Pending, Success) Default - Pending
reference	String	Reference
customeraddress	String	Customer Address
customerphone	String	Customer Phone
customeremail	String	Customer Email
customeridnumber	String	Customer ID Number/Tax ID
customername	String	Customer Name
shippingaddress	String	Shipping Address
shippingname	String	Shipping Name
shippingdate	String	Shipping Date Ex. “2021-09-15”
shippingvat	Int	Shipping Vat Status 0 - No Shipping Vat (Default) 1 – Have Shipping Vat
shippingamount	Double	Shipping Amount
shippingchannel	String	Shipping Channel
trackingno	String	Tracking No
shippingemail	String	Shipping Email
shippingphone	String	Shipping Phone
paymentamount	Double	Payment Amount ("paymentmethod" must be required.)
paymentmethod	String	Payment Method
orderdate	String	Order Date Ex. "2021-09-15"
warehousecode	String	Warehouse Code
saleschannel	String	Sales Channel
discount	String	Discount Ex. 5.00, 10%
description	String	Description
paymentdate	String	Payment Datetime Ex. “2021-09-15 21:05”
list	OrderProduct (Array)	Product List
∟ sku*	String	Product Sku
∟ name*	String	Product Name
∟ number*	Double	Product Quantity
∟ pricepernumber*	Double	Product Price/Quantity
∟ discount	String	Discount Per Unit
∟ vat_status	Int	Sell vat status 0 - Follow Vat Type in Order (Default) 1 - No Vat 2- Have Vat 3 - Vat 0% Remark: Only Merchant With Addon "Advance Vat".
∟ totalprice*	Double	Total Price
∟ producttype	Int	Product Type 0 - Product (Default) 1 - Service
tag	String (Array)	Tag List (Array)
vattype	Int	Vat Type 1 – No Vat 2 – Exclude Vat 3 – Include Vat If vattype is not defined, the system will use vatamount to calculate and define automatically. If vattype = 1, 2 or 3, the system will ignore vatamount and calculate vatamount value automatically.
isCOD	Boolean	COD Status
customerbranchname	String	Customer Branch Name
customerbranchno	String	Customer Branch No
customercode	String	Customer Code
agent	Agent	Agent Detail
∟ name	String	Agent Name
∟ phone	String	Agent Phone
∟ email	String	Agent Email
∟ address	String	Agent Address
expiredate	String	Expired Date Ex. "2021-09-15"
properties	Property (Array)	Custom Properties List
∟ id	Int	Property ID *Must have either id or name
∟ value	String	Property Value
∟ name	String	Property Name Require if id = 0 or null *Must have either id or name

{% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | --------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | detail | Detail | Detail | | Detail | Type | Description/Example | | ------------ | ---- | ------------------- | | id | Int | Order ID | | {% endtab %} | | | {% tab title="Ex. Request JSON" %} ```json { "number": "SO-0001", "orderdate": "2021-05-31", "amount": 68, "shippingamount": 10, "vatamount": 0, "paymentmethod": "Cash", "paymentamount": 50, "list": [ { "sku": "P0001", "name": "Product1", "number": 24, "pricepernumber": 2, "discount": "0", "totalprice": 48 }, { "sku": "P0002", "name": "Product2", "number": 1, "pricepernumber": 10, "discount": "0", "totalprice": 10 } ] } ``` {% endtab %} {% endtabs %} ## Update Order Status `POST` `https://open-api.zortout.com/v4/Order/UpdateOrderStatus` Update status of order. #### Query Parameters | Name | Type | Description | | ------------- | ------ | ------------------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | status | int |

1 = Success (Default)
3 = Waiting
4 = Returned
5 = Packed
6 = Shipping

Order Number Require if id = 0 or null

\*Must have either id or number

| | actionDate | String |

Date of product transfer.
(yyyy-MM-dd)

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Update Order Payment `POST` `https://open-api.zortout.com/v4/Order/UpdateOrderPayment` Update payment of order. #### Query Parameters | Name | Type | Description | | ----------------------------------------------- | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

Payment Datetime
Ex. “2021-09-15 21:05”

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Verify Slip `POST` `https://open-api.zortout.com/v4/Order/VerifyOrderSlip` Verify slip of order. #### Query Parameters | Name | Type | Description | | ------------------------------------------ | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | #### Request Body | Name | Type | Description | | -------------------------------------- | ---- | ---------------- | | file\* | File | File Binary Data | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Update Partial Order `POST` `https://open-api.zortout.com/v4/Order/UpdatePartialOrder` Update partial product of order. #### Query Parameters | Name | Type | Description | | ------------- | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

Order Number Require if id = 0 or null

\*Must have either id or number

| | actiondate | String |

Date of product transfer.
(yyyy-MM-dd)

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | #### Request Body | Name | Type | Description | | ------------------------------------------ | -------------------- | --------------------------------------------------------------------------------------------- | | | OrderProduct (Array) | Product List | | ∟ productid | Int |

Product ID

\*Must have either productid or sku

| | ∟ sku | String |

Product Sku Require if productid = 0 or null

\*Must have either productid or sku

| | ∟ number\* | Double | Product Quantity | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------ | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | {% tab title="Ex. Request JSON" %} ```json [ { "sku": "P0001", "number": 24 }, { "productid": 1234, "number": 25 } ] ``` {% endtab %} {% endtabs %} ## Edit Order Info `POST` `https://open-api.zortout.com/v4/Order/EditOrderInfo` Edit order info. #### Query Parameters | Name | Type | Description | | ------ | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | #### Request Body | Name | Type | Description | | ------------------ | -------------- | ------------------------------------------- | | number | String | Order Number | | trackingno | String | Tracking No | | shippingemail | String | Shipping Email | | shippingphone | String | Shipping Phone | | shippingaddress | String | Shipping Address | | shippingname | String | Shipping Name | | shippingdate | String |

Shipping Date

Ex. “2021-09-15”

Order Date
Ex. “2021-09-15”

Expired Date
Ex. “2021-09-15”

| | reference | String | Reference | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------ | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | {% tab title="Ex. Request JSON" %} ```json { "number": "SO-0001", "orderdate": "2021-05-31" } ``` {% endtab %} {% endtabs %} ## Edit Order `POST` `https://open-api.zortout.com/v4/Order/EditOrder` Edit order. #### Query Parameters | Name | Type | Description | | ------ | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

Name	Type	Description
number	String	Order Number
customerbranchno	String	Customer Branch No
customerbranchname	String	Customer Branch Name
customeraddress	String	Customer Address
customerphone	String	Customer Phone
customeremail	String	Customer Email
customeridnumber	String	Customer ID Number/Tax ID
customername	String	Customer Name
customercode	String	Customer Code
shippingphone	String	Shipping Phone
shippingaddress	String	Shipping Address
shippingname	String	Shipping Name
shippingdate	String	Shipping Date Ex. “2021-09-15”
shippingchannel	String	Shipping Channel
expiredate	String	Expired Date Ex. “2021-09-15”
orderdate	String	Order Date Ex. “2021-09-15”
trackingno	String	Tracking No
shippingemail	String	Shipping Email
saleschannel	String	Sales Channel
description	String	Description
reference	String	Reference
tag	String (Array)	Tag List (Array)
amount*	Double	Net Amount
agent	Agent	Agent Detail
∟ name	String	Agent Name
∟ phone	String	Agent Phone
∟ email	String	Agent Email
∟ address	String	Agent Address
shippingamount	Double	Shipping Amount
vattype	Int	Vat Type 1 – No Vat 2 – Exclude Vat 3 – Include Vat If vattype is not defined, the system will use vatamount to calculate and define automatically. If vattype = 1, 2 or 3, the system will ignore vatamount and calculate vatamount value automatically.
vatamount	Double	Vat Amount
shippingvat	Int	Shipping Vat Status 0 - No Shipping Vat (Default) 1 – Have Shipping Vat
discount	String	Discount Ex. 5.00, 10%
list	OrderProduct (Array)	Product List
∟ sku*	String	Product Sku
∟ name*	String	Product Name
∟ number*	Double	Product Quantity
∟ pricepernumber*	Double	Product Price/Quantity
∟ discount	String	Discount Per Unit
∟ vat_status	Int	Sell vat status 0 - Follow Vat Type in Order (Default) 1 - No Vat 2- Have Vat 3 - Vat 0% Remark: Only Merchant With Addon "Advance Vat".
∟ totalprice*	Double	Total Price

{% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------ | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | {% tab title="Ex. Request JSON" %} ```json { "number": "SO-0001", "orderdate": "2021-05-31", "amount": 68, "shippingamount": 10, "vatamount": 0, "list": [ { "sku": "P0001", "name": "Product1", "number": 24, "pricepernumber": 2, "discount": "0", "totalprice": 48 }, { "sku": "P0002", "name": "Product2", "number": 1, "pricepernumber": 10, "discount": "0", "totalprice": 10 } ] } ``` {% endtab %} {% endtabs %} ## Void Order `POST` `https://open-api.zortout.com/v4/Order/VoidOrder` Void order. #### Query Parameters | Name | Type | Description | | ------ | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Void Order Payment `POST` `https://open-api.zortout.com/v4/Order/VoidOrderPayment` Delete payment in order. #### Query Parameters | Name | Type | Description | | ------------------------------------------- | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

Order Number Require if id = 0 or null

\*Must have either id or number

Parameter	Type	Description/Example
resCode	String	Response Code 200- Success
resDesc	String	Response Description

{% endtab %} {% endtabs %} ## Ready To Ship `POST` `https://open-api.zortout.com/v4/Order/ReadyToShip` Ready to ship. The status will be changed to “Waiting”. If the order is from marketplace, the system will try to update order in marketplace to “Ready to ship”. #### Query Parameters | Name | Type | Description | | ------------------------------------------ | ------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | booking | Int |

Booking Request Status

0 - None (Default)

1 - Call shipment provider. The available shipment is “flashexpress” (Flash Express), “jtexpress” (J\&T) and “kerry” (Kerry). Support only non-marketplace order.

| | pickuptime | String |

Shopee pickup datetime keyword for pickup.
Not Required for Shopee Pickup.

If this is blank, the system will choose earliest time.
Ex. "2026-01-31 14:00"

| | address | String |

Pickup location keyword for pickup.
Required if the shipment is Shopee Pickup.
Ex. "10420" - Postcode of pickup location.

| | trackingno | String |

Tracking No.

Not require if shipment by marketplace.

| | shipment\* | String |

Shipment provider.

This is shipping channel, if the order is non-marketplace.
If this order is from marketplace, please specify marketplace shipment.
Ex.
Shopee - "pickup" or "dropoff"
Lazada - "lex" or default shipping channel of order.
If in order doesn't have shipping channel please use "lex".
Tiktok Shop- "pickup" or "dropoff"

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | --------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | detail | Detail | Response detail | | Parameter (Detail) | Type | Description/Example | | ------------------ | ------ | ------------------- | | id | Int | Order ID | | number | String | Order Number | | shippingchannel | String | Shipping Channel | | trackingno | String | Tracking No | | link | String | Shipping Label Link | | {% endtab %} | | | | {% endtabs %} | | | ## Book Order Shipment `POST` `https://open-api.zortout.com/v4/Order/BookOrderShipment` Call shipment provider. The available shipment is “flashexpress” (Flash Express), “jtexpress” (J\&T) and “kerry” (Kerry). The status will be changed to “Waiting”. Support only non- marketplace order. #### Query Parameters | Name | Type | Description | | ------------------------------------------ | ------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | shipment\* | String |

Shipment provider.
thailandpost - Thailand Post
flashexpress – Flash Express
kerry – Kerry

shopeeexpress – Shopee Express
dhl - DHL

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

| | useShippingPoint | Boolean |

Define this shipment uses shipping point.
True : Shipping Point
False : Direct Payment (Default when shipment is valid.)

Remark: Shipping Point is supported only Thailand Post, Flash Express, Shopee Exporess and DHL.

| | isPickup | Boolean |

Define this shipment is pickup.
True : Pickup (Default when Shipping Point of shipment is valid.)
False : Drop off

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | #### Request Body (Not Required) if no request body, this order will use address of merchant profile and shipping/customer address in this order. | Name | Type | Description | | ----------------- | ----------------------- | ------------------------------------------------------------------------ | | senderName | String | Sender Name | | senderPhone | String | Sender Phone | | senderEmail | String | Sender Email | | senderAddress | String | Sender Address | | senderDistrict | String | Sender District | | senderCity | String | Sender City | | senderProvince | String | Sender Province | | senderPostcode | String | Sender Postcode | | recipientName | String | Recipient Name | | recipientPhone | String | Recipient Phone | | recipientEmail | String | Recipient Email | | recipientAddress | String | Recipient Address | | recipientDistrict | String | Recipient District | | recipientCity | String | Recipient City | | recipientProvince | String | Recipient Province | | recipientPostcode | String | Recipient Postcode | | codAmount | Double |

COD Amount
(Assign this value = 0, if this order is not COD.)

| | parcelWeight | Decimal (Not Required) | Parcel Weight (Gram) | | parcelWidth | Decimall (Not Required) | Parcel Width (cm) | | parcelLength | Decimall (Not Required) | Parcel Length (cm) | | parcelHeight | Decimall (Not Required) | Parcel Height (cm) | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | --------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

Order ID

\*Must have either id or number

Product Sku Require if productid = 0 or null

\*Must have either productid or sku

| | productid | Int |

Product ID

\*Must have either productid or sku

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Update Order Expiry/Lot `POST` `https://open-api.zortout.com/v4/Order/UpdateOrderExpiryLot` Update expiry/lot of order. #### Query Parameters | Name | Type | Description | | ------------------------------------------- | ------ | --------------------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

Product Sku Require if productid = 0 or null

\*Must have either productid or sku

| | productid | Int |

Product ID

\*Must have either productid or sku

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Add Expense Order `POST` `https://open-api.zortout.com/v4/Order/AddExpenseWithOrder` Add expense to order. #### Query Parameters | Name | Type | Description | | ------------------------------------ | ---- | ----------- | | id\* | Int | Order ID | #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | #### Request Body | Name | Type | Description | | --------------------------------------------- | ------ | --------------------------------------------------------------- | | name\* | String | Expense Name | | paymentname\* | String | Payment Method | | amount\* | Double | Amount | | isvat | Int |

Vat Status
0 - No Vat (Default)

1 - Include Vat

| {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Add Order Tag `POST` `https://open-api.zortout.com/v4/Order/AddOrderTag` Add tag to order. #### Query Parameters | Name | Type | Description | | ------------------------------------- | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Delete Order Tag `POST` `https://open-api.zortout.com/v4/Order/DeleteOrderTag` Delete tag of order. #### Query Parameters | Name | Type | Description | | ------------------------------------- | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

Order Number Require if id = 0 or null

\*Must have either id or number

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Add Voucher Order `POST` `https://open-api.zortout.com/v4/Order/AddVoucherOrder` Add voucher to order. #### Query Parameters | Name | Type | Description | | ------------ | ------ | ------------------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

| | uniquenumber | String |

Unique Number.

This value is unique and used to prevent duplicate transaction.

| #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | #### Request Body | Name | Type | Description | | ------ | ------ | ------------------------------------------------------ | | name | String |

Voucher Name
- Voucher
- Coin
- Rebate

| | amount | Double | Voucher Amount- | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | ## Delete Voucher Order `POST` `https://open-api.zortout.com/v4/Order/DeleteVoucherOrder` Delete voucher of order. #### Query Parameters | Name | Type | Description | | ------------------------------------------- | ------ | ----------------------------------------------------------------------------------- | | id | Int |

Order ID

\*Must have either id or number

| | number | String |

Order Number Require if id = 0 or null

\*Must have either id or number

| | voucherid\* | Int | Voucher Order ID | #### Headers | Name | Type | Description | | ------------------------------------------- | ------ | ----------- | | storename\* | String | Store Name | | apikey\* | String | API Key | | apisecret\* | String | API Secret | {% tabs %} {% tab title="Response" %} | Parameter | Type | Description/Example | | ------------- | ------ | ------------------------------------- | | resCode | String |

Response Code
200- Success

| | resDesc | String | Response Description | | {% endtab %} | | | | {% endtabs %} | | | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://developers.zortout.com/api-reference/order.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.